About Us
Our Story
Homqis is a lighting retailer based in the United States, offering chandeliers, ceiling lights, and modern lighting solutions for residential spaces.
Our goal is to provide well-designed lighting products that combine practical use with clean, modern aesthetics. We focus on sourcing lighting that can suit a variety of interiors, from everyday home spaces to more refined room designs.
What We Do
At Homqis, we offer a selection of lighting products designed to:
- Enhance everyday living spaces
- Provide functional and reliable illumination
- Fit a variety of interior styles
Our catalog may include products made with commonly used materials such as metal, glass, and acrylic, paired with modern lighting technology where applicable.
Our Approach
We focus on three key areas: product quality, practical design, and customer support.
Product Quality
Products are checked before dispatch to help ensure they meet expected standards for condition, completeness, and functionality. We work with suppliers to maintain consistent product quality and careful order handling.
Practical Design
Our products are selected with usability and versatility in mind, allowing them to fit different types of homes and interior styles without unnecessary complexity.
Customer Support
We aim to provide clear and responsive support throughout your shopping experience, including:
- Pre-purchase product inquiries
- Order updates and tracking support
- Returns, refunds, and after-sales assistance
- Warranty-related support for eligible products
Shipping & Handling
Many lighting products are fragile or require careful packaging. For this reason, orders are prepared with secure packaging before shipment, and delivery timelines are clearly stated in our Shipping Policy.
We encourage customers to inspect their items upon delivery and contact us promptly if there are any concerns with damaged, defective, or incorrect items.
Transparency & Policies
At Homqis, we aim to maintain clear and accessible policies so customers can understand how orders, payments, shipping, returns, refunds, and warranty support are handled before making a purchase.
Our key policies include:
Why Choose Homqis
- United States business address provided for verification and official correspondence
- Clear policies with defined timelines and conditions
- 1-Year Limited Warranty on eligible products
- Free standard shipping within the United States
- Customer support available by email
Our Commitment
At Homqis, we are committed to providing accurate product information, transparent policy details, and dependable customer support. We aim to create a straightforward and trustworthy shopping experience for every customer.
Contact Information
- Store Name: Homqis
- Email: support@homqis.com
- Business Address: 1996 Dorchester Ave, Boston, MA 02124, United States
- Operating Hours: Monday to Friday, 09:00 – 17:00 (GMT-5)
- Response Time: Within 48 business hours
- Contact Page: https://www.homqis.com/pages/contact