Disclaimer
This Disclaimer applies to information presented on the Homqis website concerning our lighting products, including chandeliers, pendant lights, wall lights, and related lighting products.
Website Information
Homqis aims to present product, ordering, shipping, payment, return, and customer-service information clearly and accurately.
Website content is provided for general product and purchasing information. Customers should review the information displayed on the applicable product page and relevant store policies before placing an order.
If information on a product page or policy is unclear, please contact info@homqis.com before completing your purchase.
Product Information
Product information should be reviewed carefully before purchase.
Homqis does not make product specifications, certifications, performance claims, safety claims, warranties, guarantees, or other representations unless they are expressly stated in the applicable product information or store policy.
Images and descriptions are intended to help customers evaluate the products presented on the website. Customers should rely on the information specifically provided for the product they are considering.
Availability and Website Content
Product availability and website content may be updated when necessary.
Where an applicable store policy establishes specific terms concerning shipping, returns, refunds, exchanges, cancellations, or payments, that policy should be reviewed for the relevant conditions.
Shipping and Delivery
Homqis currently sells and ships within the United States.
Standard shipping is free, and estimated delivery is 9–21 business days, consisting of:
- Handling Time: 1–4 business days
- Transit Time: 8–17 business days
Delivery timeframes are estimates and are not stated as guaranteed delivery dates.
Returns and Refunds
Return requests must be submitted within 30 days from delivery.
Approved returns are inspected within 1–3 business days after receipt. If approved following inspection, refunds are processed within 10 business days after inspection and approval and issued to the original payment method.
Return shipping is free for approved returns and exchanges, and there is no restocking fee.
Customers must obtain return approval and applicable return instructions before sending a product back.
Please do not send returns to our Operating Address unless specifically instructed to do so as part of your approved return instructions.
Contact & Business Information
Store Name: Homqis
Operating Address: 1996 Dorchester Ave, Boston, MA 02124, United States
Contact Email: info@homqis.com
Operating Hours: 9:00 AM–5:00 PM (GMT-5)
Business Days: Monday–Friday
Response Time: Within 48 business hours
The Operating Address is provided for business identification and transparency. It is not designated as the default Return Address.